Frequently Asked Questions

What size is the Crate Away crate?

36 inches long, 25 inches high, 23.5 inches wide

What size pet fits in our Crate Away crate?

We always suggest your pet should be able to stand up, turn around, and lie down comfortably. The best part of our crate is the 7 placement options for our divider. Our crate can grow with your pet as they mature.

Is the crate suitable for most pets?

Yes, our pet crates are designed to accommodate dogs, cats, etc. As long as your animal appropriately fits and isn’t an amphibian, we want you to choose Crate Away. 

Can I use the crate for travel purposes?

Absolutely! Our crates are designed for travel convenience. Our crate has tie down bump outs for safe transportation. Our crate is not airline-approved for the underbelly of the plane, but you can pack it in the crate bag and check it onto your flight.

Are the crates easy to assemble and disassemble?

Yes, our crates are designed for quick and easy assembly without the need for special tools. Our crate also features a collapsible design for convenient storage and transport.

Is the crate suitable for house training my pet?

Yes, pet crates can be effective tools for house training. The confined space encourages good behavior and helps establish a routine. Make sure the crate is appropriately sized for your pet and use the divider to ensure it is at the right space setting.

How do I clean the crate?

Ensure the pet is out of the crate, push in the front panel, pull the clean up towards you and out of the crate. Most crates can be easily cleaned with mild soap and water. Remove any bedding or liners before cleaning. Check the product manual for specific cleaning instructions.

Can I use the crate for multiple pets?

Depending on the size of the crate and the compatibility of your pets, our crate can accommodate multiple small pets. However, it's generally recommended to put the divider in place to separate the pets from one another.

Are there safety precautions I should take when using the crate?

Yes, always secure the crate properly, especially during travel. Avoid leaving pets unattended for extended periods, and introduce the crate gradually to ensure your pet associates it with positive experiences.

What materials are used in the construction of the crate?

Our crates are typically constructed with durable materials such as steel, plastic, or a combination of both. Refer to the product specifications for detailed information on the materials used in a specific crate model.