Order Information
Order Information
Once you complete your order, you will receive email updates regarding the status of your order.
Payment & Delivery Information
As we approach the delivery date, you will receive email notifications with shipping updates and tracking information. This will allow you to track your crate's journey right to your doorstep.
Warranty & Return Information
Crate Away wants your crate to last the lifetime of your pet. If there are any issues with the crate that is Crate Away's production and manufacturing fault, please reach out to info@crateawayco.com and we will assist.