Order Information

Order Information

Once you complete your order, you will receive email updates regarding the status of your order.

Payment & Delivery Information

As we approach the delivery date, you will receive email notifications with shipping updates and tracking information. This will allow you to track your crate's journey right to your doorstep.

Warranty & Return Information

Crate Away wants your crate to last the lifetime of your pet. If there are any issues with the crate that is Crate Away's production and manufacturing fault, please reach out to info@crateawayco.com and we will assist.